Dhakaftp Terms and Conditions — Complete Guide

1. General Terms & Conditions

Dhakaftp (hereinafter referred to as the "Platform") is an online gaming and betting service provider. These Terms and Conditions constitute a legally binding agreement between dhakaftp and its users. By using any of dhakaftp's services, you are deemed to have accepted these terms.

These Terms and Conditions have been written to ensure players in Bangladesh can understand them clearly. However, in the event of any dispute, dhakaftp's interpretation shall be considered final.

1.1 Scope of Service

Dhakaftp's services include Sports Betting, Live Casino, Slots, Fish Games, Bingo, and other gaming products. These services are intended for personal entertainment only. Commercial use is strictly prohibited.

1.2 Applicable Law

Dhakaftp operates under an international gaming license. International gaming laws govern the interpretation and enforcement of these Terms and Conditions. Users are solely responsible for complying with the laws of their own country.

2. Account Registration & Usage

Certain mandatory requirements must be met to open an account on dhakaftp. These requirements are in place to ensure the security of the platform and the protection of all players.

2.1 Eligibility Requirements

• A minimum of 18 years of age must be.
• All information provided at the time of registration must be truthful and accurate.
• Only one account may be opened — a single person holding multiple accounts is strictly prohibited.
• Dhakaftp may not be used where online gaming is prohibited by law in the user's country of residence.

2.2 KYC Verification

Under dhakaftp's Terms and Conditions, KYC (Know Your Customer) verification must be completed before making a withdrawal or conducting transactions above a specified amount. This may require submitting a scanned copy of your national ID or passport.

2.3 Account Security

Keep your account password and login credentials strictly confidential. Allowing any other person to access your account is prohibited. If you notice any unauthorized access or suspicious activity on your account, notify our support team immediately.

3. Payments, Deposits & Withdrawals

Dhakaftp's payment policy is fully transparent. All financial transactions are conducted in accordance with our Terms and Conditions. Deposits and withdrawals are supported via Bangladesh's popular mobile banking services — bKash, Nagad, and Rocket.

3.1 Deposit Rules

• The minimum deposit amount is determined by the respective payment method.
• Deposits are generally credited to your account instantly.
• Only payment methods registered in your own name may be used.
• Using another person's payment method is strictly prohibited and may result in account closure.

3.2 Withdrawal Rules

• Withdrawal requests are typically processed within 24–72 hours.
• Withdrawals may be delayed if KYC verification is not completed.
• Withdrawals must be made using the same method used for the deposit.
• Dhakaftp reserves the right to place a hold on withdrawals in cases of suspicious transactions.

3.3 Transaction Fees

Dhakaftp does not typically charge any additional transaction fees. However, your payment service provider (such as bKash or Nagad) may apply their own charges, which are beyond dhakaftp's control.

4. Bonus & Promotion Policy

Dhakaftp regularly offers attractive bonuses and promotions. However, you should always read the relevant terms and conditions carefully before claiming any bonus.

4.1 Wagering Requirements

Each bonus carries a specific wagering multiplier (e.g., 20x or 30x). This means you must wager 20 or 30 times the bonus amount before a withdrawal can be made. For example, a bonus of BDT 500 with a 20x wagering requirement means you must place BDT 10,000 in bets.

4.2 Bonus Expiry

• Each bonus offer has a validity period, which is generally between 7 and 30 days.
• If the wagering requirement is not completed within the specified timeframe, the bonus will be automatically forfeited.
• It may not be possible to have multiple bonuses active at the same time.

4.3 Bonus Abuse

Under dhakaftp's Terms and Conditions, bonus abuse — including creating multiple accounts to claim bonuses, bonus arbitrage, or collusion — is strictly prohibited. If such activity is detected, all bonuses will be voided and the account will be closed.

5. Gaming Rules & Code of Conduct

All users are required to follow certain rules to ensure a fair and impartial gaming environment on dhakaftp. These rules apply equally to every player.

5.1 Game Outcomes

All games on dhakaftp use certified RNG (Random Number Generator) technology. Every game outcome is entirely random and not predetermined. In the event of any dispute regarding a game result, dhakaftp's server logs shall serve as the final and definitive record.

5.2 Prohibited Activities

• Using automated bots or software to play games.
• Intentionally exploiting any bug or glitch in the game system.
• Colluding with other players to influence game outcomes.
• Abusive or harassing behavior.

5.3 Betting Limits

A maximum bet limit is set for each game and betting market. dhakaftp reserves the right to change these limits at any time. Bets exceeding the limit will not be accepted.

6. Account Suspension & Closure

Dhakaftp reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any provision of these Terms and Conditions.
• Creating an account using false or misleading information.
• Operating multiple accounts.
• If there is suspicion of fraudulent activity or money laundering.
• Found to be under 18 years of age.
• Accounts that have been inactive for an extended period (generally 12 months or more).

6.1 Voluntary Account Closure

If you wish to close your account yourself, please contact our customer support team. Upon a self-exclusion request, dhakaftp will close the account within the designated timeframe and any remaining balance will be refunded.

7. Limitation of Liability & Disclaimer

Dhakaftp strives to maintain the highest standard of service. However, issues beyond dhakaftp's control may occasionally arise.

7.1 Technical Issues

If a game is interrupted due to server downtime, loss of internet connection, or other technical issues, dhakaftp will make reasonable efforts to refund the bet amount. However, dhakaftp is under no obligation to provide compensation in such circumstances.

7.2 Third-Party Services

Dhakaftp is not responsible for issues caused by payment gateways or other third-party services. For such issues, please contact the relevant service provider directly.

8. Policy on Changes to Terms & Conditions

Dhakaftp reserves the right to update these Terms and Conditions at any time. For significant changes, notice will be provided via your registered email or on the platform. Continued use of the platform after any changes constitutes your acceptance of the updated terms. We recommend visiting this page regularly.

For any questions or complaints, please contact our FAQ Page or contact our support team. dhakaftp is always committed to ensuring the satisfaction of its players.